Task Support
You Shouldn't Have to Do Everything Yourself.
Running a growing business means constant small tasks CRM
updates, one-off builds, admin work that has to get done but doesn't
need to be done by you. Task Support gives you a skilled team ready to
execute exactly what you need, submitted through a simple ticket
system and typically completed within a day. No hours to track, no
dedicated hire to manage just reliable execution, whenever you need it.
Running a growing business means constant small tasks CRM updates, one-off builds, admin work that has to get done but doesn't need to be done by you. Task Support gives you a skilled team ready toexecute exactly what you need, submitted through a simple ticket system and typically completed within a day. No hours to track, no dedicated hire to manage just reliable execution, whenever you need it.
Reliable Execution for Your Recurring Work
$450 /Month
Billed Monthly
Submit what needs to get done. We'll match it to the right person on our team and get it handled typically within 24 hours.
What You Get
Skill-matched execution from our full VA team not one generalist
Submit as many single-focused tickets as you need
~24 hour typical turnaround
You define the scope, we execute it
How It Works
From ticket to done.
Submit a ticket.
Log into your Cratus portal (powered by Freshdesk) and describe the task.
We assign the right person.
A supervisor reviews your ticket and assigns it to whoever on the team is best suited for that specific task.
We get it done.
Most single-focused tasks are completed within about 24 hours. If you submit more than one ticket at a time, we prioritize and work through them in order occasionally in parallel if we have capacity.
What's Included
One ticket, one focused task.
Each ticket should be a single, focused request one thing, done well. Examples:
Build one automation or workflow inside your CRM
Set up one calendar or booking system
Create one form
Draft or update one contract
One-off data entry, research, or admin tasks
CRM updates, reporting assistance, document preparatio
Need more than one of these? No problem just submit a separate ticket for each. All of them are covered under your monthly plan.
Scope Boundaries
What's Not Included at This Level
Task Support is built for one-off, single-focused requests not standing
responsibilities or multi-step processes.
Recurring or standing duties
Someone managing your inbox every day, or a report that runs on autopilot every week.
Multi-step processes
A full onboarding sequence or a DBR (Database Reactivation) campaign these involve multiple interconnected pieces and belong to Operations Support.
Designing a brand-new process from scratch
We execute what you scope; we're not defining your operations for you at this level.
If your business needs recurring process management or SOP execution, Operation Support
Account Access
What we need to do the work.
Admin-level access to relevant accounts
To execute tasks efficiently, Cratus will need admin-level access to the relevant accounts or platforms involved (e.g. your CRM).
You remain the project manager
You define what gets done and review the results. We just need the access to actually do the work.
Billing & Terms
What you'll see before you're charged.
Clear monthly pricing
Price and billing frequency are shown as part of the order form. The cancellation policy is displayed directly under the submit button.
Full terms come next
The complete service agreement including liability, IP, and SLA details is signed in the next step, not buried on this page.
FAQ
Questions before you start.
What if my request involves more than one workflow?
Submit it as separate tickets one ticket per single-focused task. All of them are covered under your monthly plan.
What if I need something recurring, like a weekly report?
That's a standing responsibility, which falls under Operations Support rather than Task Support. Happy to talk through what that would look like.
How fast will my tickets get done?
Most single-focused tasks are completed within about 24 hours. If a request feels bigger than "one thing," that's usually a sign to split it into multiple tickets rather than one large one.
Do I need to already have a process in place?
Yes Task Support executes what you define. If you need help designing the process itself, that's part of Operations Support and up.
BB Software Solutions LLC, d/b/a Cratus. We don't believe in get-rich-quick programs. We believe in hard work, adding value and serving others. And that's what our programs are designed to help you do. As stated by law, we cannot and do not make any guarantees about your own ability to get results or earn any money with our ideas, information, programs or strategies. We don't know you and, besides, your results in life are up to you. We're here to help by giving you our greatest strategies to move you forward, faster. However, nothing on this page or any of our websites or emails is a promise or guarantee of future earnings. Any financial numbers referenced here, or on any of our sites or emails, are simply estimates or projections or past results, and should not be considered exact, actual or as a promise of potential earnings. All numbers are illustrative only. If you have questions, email us at [email protected].
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