Managed Operations
You Shouldn't Have to Be the One Who Notices Something's Broken.
Running the same process month after month isn't the same as making it better. Managed Operations puts someone in charge of watching how your operations actually perform reviewing your SOPs every month, proposing improvements, and overseeing the changes once you approve them. You'll get a monthly report with real analysis, not just a log of what happened. And as your business grows, we'll help build the new processes you don't have yet.
A Manager for the Operations You've Already Built and the Ones You Haven't Yet
$2500 /Month
Billed Monthly
We don't just run your processes we watch them, improve them, and build new ones as your business grows. Everything in Operations Support, plus active oversight.
What You Get
Everything in Operations Support one-off tickets plus recurring SOP execution
Monthly review of every SOP we're running for you
Specific, actionable improvement recommendations not just observations
Implementation of approved changes, with our team owning the rollout
Ongoing outcome tracking after changes go live
New SOP development built gradually over time, at no separate charge
How It Works
From ticket to done.
Everything from Operations Support continues.
One-off tickets and recurring SOP execution keep running exactly as before.
Monthly SOP review.
We look at how each process you're running is actually performing.
We propose changes.
If something could run better, we bring you a specific recommendation not a vague "this could improve."
You approve, we implement.
Once you sign off, we own updating the SOP and rolling out the change.
We keep watching.
After a change goes live, we track whether it actually worked not just whether it shipped.
Monthly report with analysis.
Your report explains what happened and what we think should happen next.
What's Included
One ticket, one focused task.
Managed Operations includes everything in Operations Support, plus active
oversight, improvement, and new process development.
Everything in Operations Support
One-off tickets plus recurring execution of your documented SOPs.
Monthly SOP review
We review how every process we're running for you is actually performing.
Actionable recommendations
Specific improvement proposals not just observations.
Approved-change implementation
Once you sign off, our team owns updating the SOP and rolling out the change.
Ongoing outcome tracking
After a change goes live, we track whether it actually worked not just whether it shipped.
Monthly performance report
A report with real analysis and recommendations, not just a log of completed work.
New SOP development
New processes built gradually over time as part of your subscription, at no separate charge.
Need more than one of these? No problem just submit a separate ticket for each. All of them are covered under your monthly plan.
Scope Boundaries
What's Not Included at This Level
Managed Operations improves what exists and builds new processes gradually
it isn't a full operations department.
Unlimited new-system builds with no wait
New SOPs are built gradually as part of this subscription. If you need an entirely new operational system built quickly, that's available as a one-time Operations Bottleneck Audit → Systems Blueprint → Build engagement or included at no extra charge at Fractional Operations Team.
Direct access to the whole team
Managed Operations works through your named point of contact; broader team access starts at Fractional Operations Team.
Marketing KPI strategy
A carve-out unique to Fractional Operations Team.
If your business has outgrown "improving what exists" and needs an actual operations department full team access, unlimited new builds, marketing strategy Fractional Operations Team
Account Access
What we need to watch and improve your operations.
Admin-level access to relevant accounts
To review, execute, and update your processes, Cratus will need admin-level access to the relevant accounts or platforms involved (e.g. your CRM).
You approve every change
Nothing gets implemented without your sign-off. We own watching, recommending, and implementing you own the approval.
Billing & Terms
What you'll see before you're charged.
Clear monthly pricing
Price and billing frequency are shown as part of the order form. The cancellation policy is displayed directly under the submit button.
Full terms come next
The complete service agreement including liability, IP, and SLA details is signed in the next step, not buried on this page.
FAQ
Questions before you start.
How is this different from Operations Support?
Operations Support runs your existing SOPs and reports what happened. Managed Operations actively reviews those SOPs, proposes and implements improvements, and reports on what changed and why.
Do I have to approve every change?
Yes we bring you specific recommendations, but nothing gets implemented without your sign-off.
Can you build me a brand-new process I don't have yet?
Yes new SOPs are built gradually over time as part of your subscription. If you need something built quickly rather than gradually, ask about a one-time Systems Blueprint engagement instead.
What does the monthly report actually include?
Performance data plus our analysis and specific recommendations not just a log of completed work.
BB Software Solutions LLC, d/b/a Cratus. We don't believe in get-rich-quick programs. We believe in hard work, adding value and serving others. And that's what our programs are designed to help you do. As stated by law, we cannot and do not make any guarantees about your own ability to get results or earn any money with our ideas, information, programs or strategies. We don't know you and, besides, your results in life are up to you. We're here to help by giving you our greatest strategies to move you forward, faster. However, nothing on this page or any of our websites or emails is a promise or guarantee of future earnings. Any financial numbers referenced here, or on any of our sites or emails, are simply estimates or projections or past results, and should not be considered exact, actual or as a promise of potential earnings. All numbers are illustrative only. If you have questions, email us at [email protected].
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