You don't need to know whether you need a VA, better systems, automation, CRM help, development, or broader operational support.
Start by telling us where the business is getting stuck. We'll determine whether Cratus is the right fit.
OPERATIONAL_DIAGNOSTIC
START_HERE
People
Who owns what?
Process
How does work move?
Technology
Are systems helping?
Automation
What's still manual?
The 15-minute Operations Fit Check is designed to answer one question:
"Is there a problem Cratus is well-positioned to help solve?"
We'll briefly discuss what your business does, what's currently creating friction, where your team is getting stuck, what systems are involved, what you've already tried, and what outcome you're trying to create.
This isn't a full consulting session. It's simply the first step in determining whether moving forward makes sense.
What your business does
What's currently creating friction
Where your team is getting stuck
What systems are involved
What you've already tried
What outcome you're trying to create
Your business is already operating
You have a team, contractors, or recurring workflows
Too much work still depends on you
Tasks are falling through the cracks
Your CRM or systems are messy
Too much work is still manual
Your team needs more operational support
You think you need a VA but aren't sure
You need help with automation or integrations
You're trying to scale without adding unnecessary complexity
You're still deciding what business to start
You have no existing operation to evaluate
You only want the cheapest possible freelancer
You're looking for free consulting
You're unwilling to change broken processes
You need a highly specialized service outside our operational focus
Fill out the form below and we'll schedule a short conversation. We'll send a confirmation with a few brief questions so the call is productive from the first minute.
Free no cost to you
15 minutes no long commitment
No obligation no pressure to buy
We learn enough about the problem to determine whether Cratus is likely to be useful.
One of several things may happen:
If there's a fit, we recommend the appropriate next step based on the problem.
Come prepared to answer a few simple questions:
What feels broken?
What is taking too much time?
Where does work get stuck?
What keeps coming back to you?
Which systems are involved?
What have you already tried?
What would "better" look like?
Some prospects arrive already knowing the problem. That's fine.
Use the Fit Check to confirm scope and determine the most appropriate engagement.
I need a VA.
I need a CRM rebuilt.
I need an integration.
I need an automation fixed.
I need development help.
I want to discuss fractional operations.
The paid Operations Bottleneck Audit is recommended when the problem is broader than one clearly defined task or project.
Multiple systems are involved
Several workflows appear broken
The owner is becoming the bottleneck
Nobody clearly owns operations
Staffing may not be the real problem
The correct solution is unclear
Several departments or processes overlap
The audit is diagnostic work, not simply another sales call.
"The audit is diagnostic work, not simply another sales call."
People • Process • Technology
Automation • Delegation • Workflow • Systems
Audit Credit Policy
When the Audit leads to a custom build the most common outcome your $250 fee is credited toward that build. It isn't an extra cost stacked on top of the diagnosis; it becomes part of your investment once you move forward.
Once the build is complete, most clients move onto an ongoing package to keep it running and improving.
Include instructions for sending workflow screenshots, CRM examples, Loom videos, process documentation, or technical error details.
Workflow Screenshots
CRM Examples
Loom Videos
Process Documentation
Technical error Details
Security Note
Do not ask prospects to send sensitive passwords or credentials through the contact form.
Deep technical troubleshooting
Building solutions live
Full process mapping
Reviewing extensive documentation
Detailed strategic consulting
Free system audits
"If deeper analysis is required, we'll recommend the appropriate next step."
"This protects both the team's time and the value of the paid diagnostic."
Most providers begin with their service. Cratus begins with the problem.
You may think you need:
A person
A new CRM
Automation
Custom code
Better documentation
Maybe you do. But the first step should be understanding the problem well enough to recommend the right solution.
Yes. The 15-minute Operations Fit Check is free.
It's a qualification conversation. If Cratus appears to be a good fit, we'll explain the appropriate next step.
No. Simple needs may not require one. The audit is used when a deeper operational diagnosis is necessary.
You can still start with the Fit Check. Task Support may be the appropriate solution.
We can discuss it during the Fit Check and determine whether it should be scoped as project work.
That's normal. You don't need to choose a package before speaking with us.
Yes. Cratus can supplement internal employees, contractors, agencies, or other service providers.
We'll tell you and where appropriate, point you toward the type of solution that makes more sense.
If something in your operation is taking too much time, creating too much friction, or depending too heavily on you, start there. Book a 15-Minute Fit Check. We'll determine whether Cratus is the right resource to help.

BB Software Solutions LLC, d/b/a Cratus, provides operational execution, systems, and automation services for growing businesses. Results depend on factors specific to each business including existing systems, team execution, market conditions, and how recommendations are implemented and Cratus does not guarantee specific business outcomes, revenue, growth, or performance results. Case studies and examples referenced on this site reflect individual client experiences and are not a guarantee of similar results for your business. Questions? Email us at [email protected].
©2026.BB Software Solutions LLC. All Rights Reserved.